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Norm Henderson is an ex-hockey player who was banned from hockey for life for gambling and tax evasion. Now he must do 5 years of community service as a social worker or go to prison. His client today is a prostitute who works at a massage parlor. He tries to get her into a group home but she refuses to go so he forces into one. She files a report stating that he paid her 50 bucks to lie to his boss about having gotten a new job but it gets intercepted by Laurie and his boss doesn't find out about it. Also Norm gets a dog.
Norm meets a woman in a bar while trying to help a pathologically shy guy. He starts dating her but finds out she's one of Laurie's clients. Dating a client can get you fired so she stops her sessions. Laurie warns Norm that this is still a bad idea but he doesn't listen until it's too late. Danny has to help a client who has a phobia about water.
Danny's dad comes to town and takes a liking to Norm. Norm fears he might be hitting on him. Danny feels neglected by his father.
Laurie gets a new boyfriend but can't seem to fall asleep with him so she gets Norm to put her to sleep. Larry gets a girlfriend but finds out that she works for a toupee company she's just using him because he got a new toupee. Norm likes a girl who's in love with his fiery temper he used to have during his hockey years.
Norm goes drinking with a client and wakes up in rehab. He finds out that if he's an alcoholic he has less work to do so he fakes being an alcoholic. When he's asked to give a speech he exposes his lie.
Mr. Curtis leaves when he tries to kill Norm. Laurie thinks she's the new boss but the job is appointed to someone else. Norm loves Mr. Denby, the new boss, because he doesn't want Norm to do anything. Laurie on the other hand hates him. That is until he gives the job of co-supervisor. She hates the job when she learns she has to fire a co-worker, so she quits. Norm and Danny try to get her job back by getting Mr. Denby fired for racial slurs. Mr. Denby however never said anything wrong but Norm tells him that he's a Gypsy(which is a lie) and was offended when Mr. Denby said that he had gotten gypped. The trick worked and Laurie got her job back.
Norm tells Mr. Denby's son that he should follow his dreams but Mr. Denby wants his son to go to military school. Norm thinks that if he Jason prepares a meal for his father (Mr. Denby) he'll see that his son a real talent. After eating the meal Jason tells Norm that the secret ingredient is marijuana. Norm and Mr. Denby are stoned and Norm has to face his probation officer.
Norm goes drinking and accidentally sleeps with a really annoying and rude woman everyone at the office hates. Danny has a client who's extremely hairy. Laurie needs to get her driver's license to drive a van for ""Meals For the Homeless"".
Norm, embarrassed about being the new "Agony of Defeat" on ABC's Wide World of Sports, asks to be reinstated into hockey so he can play in a charity game and regain his somewhat good name. They choose against it so he takes on a high profile case in hopes that they'll change their minds.
Norm's old coach comes back to train him so he can play in the charity hockey game. His coach is not as Norm remembers him, he is now really overweiht Norm also finds out that his coach is the one who ratted him out to the IRS. So he fires him and hires Danny.